Hello, my name is

Piyush Vaishnav

WordPress Maintenance Specialist

Travel photo
About me

I am a skilled WordPress Maintenance specialist based in India, with over 6 years of experience resolving issues and optimizing website performance.

I provide WordPress support

With years of experience in WordPress customer and technical support, I have developed the skills to resolve website issues efficiently while ensuring optimal performance. I have assisted businesses across various niches, so you can trust me to handle your WordPress site professionally.

Over the years, I’ve managed tasks ranging from plugin troubleshooting, theme customization, website optimization, to security monitoring. Having supported numerous live websites, I can provide practical solutions, actionable recommendations, and multiple options to improve your site. My approach ensures you have full control while receiving expert guidance every step of the way.

What I do

From identifying your WordPress site needs, troubleshooting issues, optimizing performance, and providing ongoing support, I handle every step to ensure your website runs smoothly.

WordPress Support

I handle all aspects of WordPress support to keep our clients’ websites running efficiently. From resolving technical issues and optimizing performance to managing updates and ensuring security, I make sure every site delivers a seamless experience.

Hosting Support

I manage hosting-related tasks to ensure our clients’ websites stay online, secure, and fast. From configuring domains and setting up websites to monitoring uptime and resolving hosting issues, I take care of everything behind the scenes.

Customer Success

I work closely with our customers to ensure they get maximum value from our services. From onboarding and training to continuous assistance and feedback, I help build long-term relationships based on trust and satisfaction.

Skills

WordPress Troubleshooting
Plugin conflicts, theme issues, error resolution 85%
Customer Success
Client handling, support tickets, live chat, documentation 90%
Hosting Support
cPanel, DNS, Email, SSL, backups, migrations 85%
WordPress Performance Optimization
Caching, CDN setup, speed improvements, security setup 90%
Documentation & Knowledge Base
Bud reports, helpful guides, FAQs for customers 95%

My Experience

2018-2020

Kreativo Pro

Customer Happiness Pro

I led advanced support operations and guided clients through tailored solutions. My focus was on delivering exceptional service, maintaining reliability, and ensuring every customer experience exceeded expectations.

2020-2021

Kreativo Pro

WordPress Customer Support Specialist

I worked as a WordPress Customer Support Specialist, assisting clients with website setup, troubleshooting, and performance optimization while ensuring timely issue resolution and excellent user experience.

2022-Present

Kreativo Pro

WordPress Maintenance Specialist

I work as a WordPress Maintenance and Technical Support Specialist, managing updates, troubleshooting issues, and optimizing performance while ensuring site security, uptime, and a smooth user experience for global clients.

Portfolio